For Nationwide (West and East Malaysia)🚚

Shipping costs will be charged by-products weight
It usually takes 4-5 working days to send the goods to reach your doorsteps. Please take note this does not include weekends and public holidays.

For Worldwide 🌎

Shipping costs will be charged by-products weight and country
We will be using FedEx as our main shipping service you will be getting your goods within 8-10 working days. This does not include weekends and public holidays.
If the address been stated is remote area, there will be additional charges
-Please allow extra time for your order to be processed during public holidays and busy periods. Especially year-end, it takes longer days for us to deliver your parcel.
-All package required signature upon delivery so please ensure someone is available at your given address.
-An address can be changed without charges only before the goods were shipped.
-We will send an email to the buyer after the goods been shipped with the tracking details if we don’t please do not hesitate and email us about this.

Additional Information ℹ

-Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
-Our courier service providers are Pos Laju, DHL eCommerce, FedEx, and DHL Express.
-We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.

Please contact 0103811725 or [email protected] for further information and please provide your order details.

Delivery Time ⏱

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that HERMO does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.